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Anti-Money Laundering Guidelines

What Is the AML Policy

Rooli Casino maintains an Anti-Money Laundering policy for the purpose of preventing the platform from being used to conceal or legitimize the proceeds of criminal activity, and to ensure that no transaction conducted through the casino contributes, directly or indirectly, to the financing of terrorism. The policy establishes the procedural and operational standards that the casino and its players are required to observe in order to satisfy applicable regulatory obligations and to preserve the integrity of the platform.

Compliance with these standards is a condition of continued access to the platform. All accounts, transactions, and withdrawal requests are subject to the controls described in this policy, regardless of the player's account history or status.

Structure of the AML Guidelines

The casino's AML framework is organized into the following five sections, each addressing a distinct area of compliance responsibility:

  1. Customer Identification and Verification
  2. Due Diligence and Risk Assessment
  3. Transaction Monitoring and Reporting
  4. Record-Keeping and Data Retention
  5. Staff Training and Internal Controls

Possible Casino Enforcement Measures

Where the casino identifies activity that is inconsistent with these guidelines, or where a player fails to satisfy applicable compliance requirements, the casino may take one or more of the following measures:

  • Suspension of the player account pending further investigation
  • Permanent closure of the player account
  • Withholding or confiscation of funds held within the account
  • Filing of a Suspicious Activity Report (SAR) with the relevant financial intelligence unit
  • Referral of the matter to law-enforcement or regulatory authorities
  • Refusal to process a withdrawal request until outstanding compliance checks are satisfied
Please note: Enforcement measures may be applied without prior notice where the casino's compliance obligations require immediate action. Players who have concerns about the status of their account should contact the support team directly.

Due-Diligence Levels

The casino applies a risk-based due-diligence framework that scales the intensity of identity and compliance checks to the level of risk presented by each account or transaction. Three distinct levels are in operation, as set out in the table below.

Level Name When It Applies
SDD Simplified Due Diligence Applied where the risk of money laundering or terrorist financing is assessed as demonstrably low — for example, where the account activity is limited in scope and the player's identity is not in question. A reduced set of verification steps is required at this level.
SDD Standard Due Diligence The baseline level applied to all accounts at registration and at the point of first withdrawal. Requires confirmation of identity, date of birth, and residential address by means of acceptable documentation. This level applies in the absence of specific elevated-risk indicators.
EDD Enhanced Due Diligence Triggered where elevated risk factors are identified, including but not limited to: high-volume or unusual transaction patterns, inconsistencies between account information and verification documents, designation of the account holder as a politically exposed person (PEP), or other indicators of heightened money-laundering or financing-of-terrorism risk. Additional documentation and source-of-funds evidence may be requested at this level.

The casino reserves the right to move any account to a higher due-diligence level at any time where new information or transaction activity so warrants. Players are required to cooperate fully with any additional verification requests that arise from such a reassessment.

Transaction Monitoring & Compliance

Withdrawal Playthrough Requirement

As an AML control measure, players are required to wager deposited funds at least once in their entirety before a withdrawal request may be submitted. This requirement ensures that the platform is used for its stated purpose of genuine gaming activity rather than as a mechanism for cycling funds through the cashier. The playthrough requirement applies to all accounts and all deposit methods and operates independently of any bonus wagering conditions that may also be in effect.

Pre-Withdrawal Review Process

Every withdrawal request is subject to a combined review prior to processing. This review draws on both automated algorithmic analysis and manual assessment by the casino's compliance team. The dual-layer approach is designed to identify unusual patterns, discrepancies between deposit and withdrawal behaviour, and other indicators that may warrant further investigation before funds are released. Players should allow for this review process when planning withdrawals and ensure that their KYC documentation is current and approved before submitting a request.

Player-to-Player Transfers

Direct transfers of funds between player accounts are prohibited under all circumstances. This restriction is absolute and is not subject to any exception. Any attempt to conduct or solicit a player-to-player transfer will be treated as a potential compliance breach and may result in account suspension and investigation under the casino's AML procedures.

Consequence of Fraudulent Documentation

Warning — Fraudulent Documents: The submission of forged, altered, or otherwise fraudulent identity or verification documents constitutes a serious breach of both the platform's terms of service and of applicable law. Upon detection, the casino will immediately and permanently close the account, withhold all funds held within it without recourse, and report the matter — along with all relevant account and transaction data — to the appropriate law-enforcement and regulatory authorities. Criminal charges and prosecution may follow. Players are advised that document fraud is detectable and that the consequences are severe and irreversible.

Frequently Asked Questions About the AML Policy

What is AML (Anti-Money Laundering)?
AML stands for Anti-Money Laundering. It refers to the legal and procedural framework that Rooli Casino is required to maintain in order to prevent the platform from being used to conceal the proceeds of criminal activity or to channel funds toward the financing of terrorism. All players are subject to these requirements as a condition of using the platform, regardless of account history or the amounts involved.
Why are there different due-diligence levels?
Not every account presents the same level of risk. Simplified Due Diligence applies where the risk of money laundering or terrorist financing is demonstrably low. Standard Due Diligence is the baseline applied to all players at account opening. Enhanced Due Diligence is triggered where elevated risk factors are identified — for example, high transaction volumes, inconsistencies in account information, or the involvement of politically exposed persons. A tiered approach allows the casino to allocate its compliance resources proportionately and to focus the most rigorous checks where they are genuinely warranted.
What happens if money laundering is suspected on my account?
Where the casino's monitoring systems or compliance staff identify activity consistent with money laundering or the financing of terrorism, the casino may suspend or permanently close the account, withhold or confiscate associated funds, file a report with the relevant financial intelligence unit or law-enforcement authority, and refer the matter for criminal investigation. Players should be aware that these measures may be implemented without prior notice, and that cooperation with any subsequent investigation is required under applicable law.
Why must I play through my deposit before I can withdraw?
The requirement that deposited funds be wagered at least once before a withdrawal request is submitted is an AML control measure. It is designed to ensure that the platform is being used for its intended purpose — genuine gaming activity — rather than as a mechanism for passing funds through the cashier. This requirement applies independently of any bonus wagering obligations and is a condition of all withdrawals regardless of the method or amount involved.
What are the consequences of submitting forged or falsified documents?
Submitting forged, altered, or otherwise fraudulent identity or verification documents constitutes a serious breach of both the platform's terms of service and of applicable law. Upon detection, the casino will immediately and permanently close the account, withhold all funds held within it without recourse, and report the matter — together with all relevant account and transaction data — to the appropriate law-enforcement and regulatory authorities. Criminal liability, including potential prosecution, may follow. Document fraud is detectable, and the consequences are severe and irreversible.